Customer Service Training
When this blog began, the purpose was to get the people of this island into that positive mindset to make all the necessary changes. One of those changes that were so badly needed was to offer better customer service and just recently the Grand Bahama Port Authority has taken up an initiative that is putting us on a great new path. First, through the Business Development Department a customer service training programme was offered to students in the schools to start this project off right. The next generation should have it down pact by the time they are meeting and greeting their customers. Then to give ownership to the project they offered the community a buy in and then introduced the My Grand Bahama Project which was introduced last week. To put the icing on the cake they are now offering customer service training to the public. Well this writer can tell you through listening to some of the things that are being said, and the messages people are leaving with, this island is ...